HASP key number (the number on the key chain).If none of the HASP related issues listed above do not seem to be the problem in your case, contact Blancco's Technical Support team and remember to include the following information when submitting your issue ticket: If the number does not match the current time (or is not even close, for example: 2070010100), then internal HASP clock is corrupted.ĭate is displayed in format YYYY-MM-DD-HH Blancco HASP Tool reads the HASP dongle's internal HASP clock value. Sometimes the internal clock of a HASP drive may corrupt.
Take a screenshot of Blancco HASP Tool GUIīlancco HASP Tool is able to detect a dead battery and will not function properly in such case.Red connectivity led does not light up when the dongle is connected HASP dongle exterior or connector is damaged (bent/broken) DO NOT have the USB dongle connected to the computer.Make sure that you select a version that is compatible with your operating system.Download Sentinel HASP/LDK Windows GUI Run-time Installer from manufacturer's web site.The drivers have not been installed properly.ĭrivers can be either downloaded by Windows or installed automatically when setting up Blancco Management Console HASP key not detected (in Windows environment)
